To comply with recommended social distancing guidelines due to COVID-19, we have listed some changes to our customer pick up process. All orders must be phoned in or emailed – NO EXCEPTIONS. Credit card payments are accepted by phone only. You may request a copy of the receipt be emailed to you.
At this time, credit card payments are the only form of payment accepted for our walk in customers without an open account. Please keep in mind, these payments must be done by phone or email only.
You may email any sales personnel to:
- Request a quote
- Place an order
- Check inventory or availability
- Check order status
- Pay with credit card
PHONE
Sales personnel may also be contacted by phone for any of the above requirements or to pay with a credit card. Individual voice mail is available for each salesperson. Please use the extension listed below for direct dialing.
913 829-3000
Steve Dorr x 115 sdorr@royalmetal.com
Tera Hardisty x 107 thardisty@royalmetal.com
Drew Harper x 140 dharper@royalmetal.com
Denise Martin x 136 dmartin@royalmetal.com
While we strive to promptly and efficiently service our walk-in customers however, we experience a peak customer volume between 11am and 1pm. We appreciate your cooperation during this challenging period of events.
